Most insurance plans offer coverage for home health care services. We accept payments from the following insurance plans: Medicare, Medicare Advantage, Commercial PPO & HMO, Workers Compensation and Long Term Care.
Since 1994 Millenium Home Care has been serving the in-home medical needs of communities in Pennsylvania, Delaware and the throughout the Greater Philadelphia region and in the Wilkes-Barre/Scranton region. We built our business, and our reputation, on the principles of providing compassionate and professional care to thousands of patients over the years.
Yes, Millenium Home Health Care is happy to share information that will be helpful in your decision making process.
Yes, Millenium Home Health Care is certified to provide home health care services to Medicare beneficiaries.
Yes, Millenium Home Health Care carries General & Professional Liability Insurance and workers compensation.
Yes, Federal law requires that all home care patients be informed of their rights and responsibilities. The admission nurse will review your rights and responsibilities with you and leave a copy of them in your home.
Yes to all of the above.
A Millenium Home Health Care employee is on-call after normal business hours and on the weekends. They can be reached by reviewing the website contact us map and selecting the office nearest you.
Our goal is to provide you with the same caregiver or team of caregivers while on service with MHHC. You have the right, at any time, to request a change in your caregivers and / or your visit schedule. Simply contact your in-house case manager to initiate the process.
Yes, all employees are required to undergo appropriate state mandated pre-employment screenings from health, safety, and security perspectives.
If there is an issue that arises, we ask that you call our office and ask to speak to a clinical supervisor. He/She will immediately work with all people involved to resolve the issue. We will provide you with prompt feedback in the form of an in person visit, a phone discussion, or a written statement.
Please call our office and we will put you in touch with the right person to answer your question or address your concern.
Please call us immediately and report the missed visit.
Home care patients have the right to:
There are many important factors to consider in choosing the best agency to meet your needs. First you must assess what types of services you will need and find an agency that offers those services. Ask the agencies you are considering about their accreditations, licenses and certifications. You’ll also want to evaluate the quality of care, and the skills and training of personnel at the agencies under consideration.
If the care is medically necessary and the patient meets certain coverage requirements, Medicare, Medicaid and most private insurance plans will usually pay for home health care services. Medicaid varies depending on the state in which you reside and of course, different private insurance carriers have different policies. For services that are not covered, patients may choose to pay out of their own pocket.
Home health care is an essential, integral part of health care today, enabling people to receive treatment within their own homes, rather than staying in a nursing or rehabilitation facility. Many studies have shown that not only is it more cost efficient than the alternative, but patients who receive treatment in the comfort of their own homes heal faster, have a better quality of life, and experience better outcomes.
Home Health Care also offers significant peace of mind to family members who are often working hard to find balance in their own active lives, but feel the pressure of needing to take care of a loved one.
Home health care services are available 24 hours a day, seven days a week, 365 days a year depending on the needs of the patient.
People of all ages with acute and chronic health care needs can receive home health care services. Home health care is for persons who require health care from a professional or who need supportive assistance in the home environment. The payer(s) for these services typically determines what type of care is covered and who qualifies. In many cases medical orders from a physician are required for care.
Once your doctor refers you for home health services, Millenium Home Health Care will schedule an appointment and come to your home to talk to you about your needs and ask you some questions about your health. The home health agency staff will also talk to your doctor about your care and keep your doctor updated about your progress. Doctor’s orders are needed to start care. Millenium Home Health Care will set your visit schedule based on the doctor’s orders and your needs. Here are some examples of what the home health staff should do:
Home health care offers a wide range of health care services that can be given in your home. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility.
The goal of home health care is to provide education and treatment for an illness or injury. Home health care helps you get better, regain your independence, and become as self-sufficient as possible.
In general, home health care includes part-time or intermittent skilled nursing care, and other skilled care services like physical therapy, occupational therapy, and speech therapy. Services may also include medical social services or assistance from a home health aide. Millenium Home Health Care will coordinate the services your doctor orders for you.
Examples of skilled home health services include:
Examples of home health aide services include:
NOTE: In order to cover home health care, Medicare and other health insurance plans have certain requirements. For example, Medicare requires you to be home bound. Learn more about home bound in our FAQ section or call the branch location nearest you.
Below are some examples of what Medicare doesn’t pay for:
Note: If you have a Medigap (Medicare Supplement Insurance) policy or other health insurance coverage, be sure to tell your doctor or another healthcare provider so your bills get paid correctly.
If you’re eligible for Medicare-covered home health care, Medicare covers the following services if they’re reasonable and necessary for the treatment of your illness or injury:
Skilled nursing care. Skilled nursing services are covered when they’re given on a part-time or intermittent basis. In order for skilled nursing care to be covered by the Medicare home health benefit, your care must be necessary and ordered by your doctor for your specific condition. You must not need full time nursing care and you must be homebound.
Skilled nursing services are given by either a registered nurse (RN) or a licensed practical nurse (LPN). If you get services from a LPN, your care will be supervised by a RN. Home health nurses provide direct care and teach you and your caregivers about your care. They also manage, observe, and evaluate your care. Examples of skilled nursing care include: giving IV drugs, shots, or tube feedings; changing dressings; and teaching about prescription drugs or diabetes care. Any service that could be done safely by a non-medical person (or by you) without the supervision of a nurse, isn’t skilled nursing care.
Home health aide services may be covered when given on a part-time or intermittent basis if needed as support services for skilled nursing care. Home health aide services must be part of the care for your illness or injury. Medicare doesn’t cover home health aide services unless you’re also getting skilled care such as nursing care or other physical therapy, occupational therapy, or speech-language pathology services from the home health agency.
Physical therapy, occupational therapy, and speech-language pathology services. Medicare uses the following criteria to assess whether these therapy services are reasonable and necessary in the home setting:
One of the three following conditions must exist:
Medical social services. These services are covered when given under the direction of a doctor to help you with social and emotional concerns related to your illness. This might include counseling or help finding resources in your community.
Medical supplies. Supplies, like wound dressings, are covered when they are ordered as part of your care.
Durable medical equipment, when ordered by a doctor, is paid separately by Medicare. This equipment must meet certain criteria to be covered. Medicare usually pays 80% of the Medicare-approved amount for certain pieces of medical equipment, such as a wheelchair or walker. If your home health agency doesn’t supply durable medical equipment directly, the home health agency staff will usually arrange for a home equipment supplier to bring the items you need to your home.
Note: Before your home health care begins, the Millenium Home Home Care will tell you how much of your bill Medicare will pay; and if any items or services they give you aren’t covered by Medicare, and how much you will have to pay for them.
In Original Medicare, Medicare pays your Medicare-certified home health agency one payment for covered services you get during a 60-day period. This 60-day period is called an “episode of care.” The payment is based on your condition and care needs.
Getting treatment from a home health agency that’s Medicare-certified can reduce your out-of-pocket costs.
A Medicare-certified home health agency agrees to the following conditions:
Medicare’s home health benefit only pays for services provided by the home health agency. Other medical services, such as visits to your doctor, are likely to still be covered by your other Medicare benefits.
If you have Medicare, you can use your home health benefits if you meet all the following conditions:
A person may leave home for medical treatment or short, infrequent absences for non-medical reasons, such as attending religious services. You can still get home health care if you attend adult day care, but you would get the home care services in your home.